WeSolve Supports JLL with Multi-Phase Integration After Client’s Acquisition
WeSolve helps achieve savings of more than 10% facility-by-facility.
The Client
JLL, a professional services firm specializing in commercial real estate services in Chicago, IL, on behalf of Advance Auto Parts, Roanoke, VA North, America’s largest automotive after-market parts provider.
Project Summary
To ensure consistent store branding and following an acquisition, our team developed asset consolidation procedures and process improvements, executed implementation plans while managing manpower and other resource, managed suppliers for consistent, high-quality performance, and maintained a detailed internal communication plan.
The Challenge
When Advance Auto Parts assumed ownership of CARQUEST retail stores across the U.S., the company set an aggressive conversion schedule with nearly 300 stores targeted for rebranding, consolidation or closure. They retained JLL to oversee integration of the acquired sites into their overall operations.
JLL, in turn, engaged WeSolve (a JLL Synergy Partner since 2011) for project planning and oversight, inventory control and supplier management services.
The Solution
We worked with JLL to develop a detailed facility playbook to ensure optimal processes were followed at each site. To accommodate different consolidation needs between sites, the playbook offered two service level options: full-service or labor management-only.
We also collaboratively designed a flat-fee pricing model for each service option that could be easily managed and audited by all parties.
“Bringing the WeSolve’s expertise into this project immediately saved 15% in labor cost. The breadth of knowledge, resources and flexibility of the WeSolve organization kept us on schedule and within budget—without service issues.”
–Managing Director, JLL
In locations where the facilities were closing, we liquidated, salvaged, donated or recycled any remaining fixtures and materials.
The Result
The playbook and flat-fee service models led to consistently high-quality results and cost savings that could be easily audited. Key service level measures included 18% cost savings at full-service sites, 11% cost savings at labor management-only sites, and a 15% reduction in labor hours in the first year.
Advance Auto Parts met its aggressive time frame for having fully aligned product lines and an integrated distribution network.
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